Service catalog

Everything staff need inside the company, on one page

A new hire does not know where to ask for a laptop, which folder holds the travel form, or who answers insurance questions. The Services page gathers requests, forms, links and contacts, grouped by the department that provides them. Each person sees only the services meant for them.

  • Grouped by the providing department
  • Search works without accents
  • Each person sees their own services

One page for every request, found in a few words

Staff type "laptop" or "leave" and land on the right service, even typing Vietnamese without accents. Services are grouped by provider such as admin, HR, IT and accounting. A click opens the request, room booking or leave screen in the app that handles it.

  • Search with or without accents
  • Opens the request screen directly
  • Guides and contacts alongside

The company decides who sees what

Administrators set the audience of each service, for example office staff but not interns. Someone without access can see a locked card and request access, which goes through an approval process. Department heads run their own group of services.

  • Audience rules with include and exclude
  • Locked cards with a request-access button
  • Department heads manage their own group

Forms are always the latest version

The admin team uploads a form once, and staff always download the current version instead of an old copy saved on their laptop. Each service has a short address and a QR code to pin on a notice board or share in chat. Forms can open with some fields already filled.

  • Uploaded form files are virus-scanned
  • A short address and QR code per service
  • Forms that open partly filled in

My services and my requests

People star the services they use, revisit recent ones and follow where their submitted requests stand. When the company switches on a new app, its services appear in the catalog by themselves. Administrators see which services are used most and which links are broken.

  • Favourites, recent and pinned
  • Track submitted requests
  • Usage insights and broken-link alerts
Do we have to enter every service by hand?

No. The apps the company uses, such as HR, booking, expenses, purchasing and assets, add their own services to the catalog. Administrators only add what is specific to the company, such as form files, links and guides.

Can we import services from Excel?

Yes. Department heads or administrators import their group's services from a spreadsheet template.

Can services appear on the home page?

Yes. The home page can show favourite, popular and new services so staff open them quickly.

Book a demo

Leave your details and we will call you within one working day to set a time. The demo takes about 30 minutes and focuses on the departments you care about.

  • A demo on your own processes
  • Advice on cloud or your own servers
  • A quote based on your user count

Or email us: sales@ziro.vn

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